Cancellation Policy

Full payment for the tour is required when placing the booking as part of the tourists’ commitment to making the trip. It also allows tourists to carry less cash when traveling.

If the traveler intends to cancel the reservation due to unavoidable circumstances. We will try our best to help our customer refund your payment.

Payments are refundable. If you cancel your booking, we will impose cancellation charges as follows:

  • 48 hours or more before the tour date – full refund
  • less than 48 hours before the tour date – 50% refund

Refund Process

  1. Payment by Pay Pal – 12 hours
  2. Payment by Credit Card – 5 to 7 days working days.

Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.

All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to

Please note that once the tour has begun, no refunds will be issued for any unused portion or services. If you wish to change the tour date, you need to notify us in advance by writing. Change of the date tour is subject to availability.

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